Co creative design process post it notes on board

The Centre for Health Innovation takes part in international cluster

How do we create high quality, sustainable health care services? Today we want to talk about the Cluster for Co-creative Service Design and Innovation which we have been a part of since its inception in 2017. 

Cluster for Co-Creative Service Design (CCSDI) is a collaborative project consisting of 16 project partners representing various stakeholders from the research industry, the healthcare sector, the university sector, patient organizations, design companies and healthcare entrepreneurs. We are designers, scientists, healthcare professionals, university lecturers, students, technologists, company owners and healthcare leaders that believe in Co-Creative Service Design as an approach to successful service innovation in healthcare.

Our FoUI- coworker Lillian Karlsen har written a blog post that is published on the CCSDI website, linked under. The post is about our experiences using co- creative service design in developing new services in the project Hospital@home. The Center for Health Innovation, Helse Møre og Romsdal by Kristiansund Hospital, Hospital pharmacies Mid-Norway, SINTEF and Kristiansund municipality have an ongoing innovation project (2017-2021) where service design is used to realize service innovation and establish new practices. The project title is "Intravenous antibiotic treatment in hospital@home –a new model for interaction across services with the use of welfare technology and telemedicine". The overall objective of this project is to develop, test and evaluate a new patient pathway, which, through the use of interaction and technology, will contribute to empower patients to become active participants in their own treatment. New solutions will enable long-term intravenous antibiotic treatment and following-up of patients in their own home. The new model includes welfare technology and telemedicine approaches.

The blog post is a useful read to understand one example on how we work together to create sustainable services. Read it here